Privacy policy.

SIDRA CORE SDN BHD ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services or visit our website.

Personal information: name and contact details (email, phone number, address), company information, payment and billing information, project-related information and requirements.

Technical information: IP address and browser information, device information, website usage data and analytics.

We use the collected information to provide and improve our services, communicate with you about projects and updates, process payments and manage accounts, send marketing communications (with your consent), comply with legal obligations, and analyze website usage to improve user experience.

We do not sell your personal information. We may share your information with service providers who assist in our operations, professional advisors (lawyers, accountants) when necessary, government authorities when required by law, and third parties with your explicit consent.

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements.

You have the right to access your personal information, correct inaccurate information, request deletion of your information, object to processing of your information, request data portability, and withdraw consent for marketing communications.

We use cookies and similar tracking technologies to improve your browsing experience, analyze website traffic, and understand user preferences. You can control cookie settings through your browser preferences.

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

If we transfer your information outside of Malaysia, we will ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website with an updated effective date.